Opening an entertainment center? Looking for the professionals that will guide you through EVERY STEP? Look no further than Sacoa!
PLANNING
The first stage is to review the business plan (concept and detail) in order to learn your needs and explain all about the features we offer. It is very important to understand your project to share ideas and suggest where to locate the Sacoa System's components. We will provide a detailed turn key quotation. No hidden costs after purchase. As part of our service, we can provide you a complete list of top branded third party components for your purchasing convenience, or we can supply all of the components needed for a complete Sacoa installation. After your order is firm, our team will collaborate with your designated personnel to coordinate and schedule the upcoming jobs. Online and onsite demonstration of our system is available.
IMPLEMENTATION
There are 6 basic steps to follow: 1. Logistics: We will be sending the parts in advanced to insure timely arrival prior to our team. 2. Set-up: Our team will install and configure all system devices including the component rack, system server, wireless communication, point of sale stations, Manager Workstations, as well as system peripherals. 3. Testing: Once the foundation is in place, we will perform a complete system test to ensure all parts are performing as expected. 4. Training: Explanation of the theory and practice of operation and actual hand-on practice will be offered by our people to your staff members and upper management. We'll simulate live operating conditions. 5. Going live: Our team will be collaborate with front of house staff to make sure training was thorough and effective. 6. Post opening: We will review with your system administrator all kinds of reports, back of house operations and make sure all kinks are ironed out.
OPERATIONS STAFF TRAINING A thorough training program on the system’s features targeted at employees assigned to cashier operation, card system promo personnel, and administrative, technical and supervisory staff.
MARKETING CONSULTING Our team is ready to help you tune your system with price setting guidelines, market analysis, promo design, customer loyalty features implementation, etc.
OPERATIONS, TECHNICAL AND MARKETING MANUALS In-depth manuals for cashier operation, technical service and support, promo development/generation, marketing analysis and customer satisfaction assurance. The strategies and ideas presented are based on more than 40 years of experience in FEC operation.
HELP DESK Our help desk is permanently online (24/7) ready to solve any problems or to reply to any questions you might have, not only during the crucial post-opening days, ALWAYS!.
FREE SOFTWARE UPGRADES Get the latest software version upgrades to keep your installation up to date. Add new features and improvements at no extra cost!
SITE LAYOUT DESIGN Definition of an optimum site layout where each amusement is placed according to proper customer flow and operational and aesthetic criteria (including administrative and control facilities).
SELECTION OF AN APPROPRIATE MIX OF SIMULATORS, VIDEOGAMES, REDEMPTION GAMES, KIDDIE RIDES AND FAMILY RIDES Selection of the appropriate number and type of amusement games based on the evaluation of size, capacity, reliability, entertainment value, potential revenue and cost of each attraction. Focus is on achieving the optimal mix of attractions in order to match the preferences of the target market. This maximizes revenue by increasing player satisfaction. We can offer you selected attractions, both new and refurbished.
ASSEMBLY, INSTALLATION AND PROGRAMMING OF GAMES You may have our team of engineers and technicians with over 10 years experience set up your equipment.
DESIGN AND DEVELOPMENT OF SUCCESSFUL REDEMPTION OPERATION Establishment of the appropriate payout percentage settings for each game, as well as size and style of redemption center, variety, quantity, and pricing of merchandise.
CARD DESIGN
We offer ISO standard high quality customized encoded playcards. We offer expert in-house graphic design to create help you create the greatest looking card matching the theme and feel of your location, all the way up to the final art for production.
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