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Writer's pictureJoseph Camarota

SEMNOX

F&B RECIPE MANAGEMENT


Semnox Solutions has enhanced its Inventory Management module to include the Recipe Management feature, which can be implemented to forecast and manufacture the recipes based on the historic sales data. This is a gamechanger in standard F&B implementation to track cost and manage inventory accurately.


Semnox’s Parafait eZeeInventory application manages the complete inventory process, which includes, Item Set up, Purchase Order and Receiving and Stock Control. The Recipe Management will now provide users with the ability to forecast, plan and prepare food and beverages based on historical data and upcoming events, making it possible to tracking inventory at the level of ingredients for each food or beverage sold, thereby helping businesses manage stock purchases, and wastages effectively.


ANALYTICS MOBILE APP


As an FEC business owner or manager, we do not have the ability to always be in front of a computer. Whether we are visiting multiple sites, traveling to see new opportunities, or attending trade shows, it is hard to keep up tracking your centers data. Semnox has a solution for this. With their ground breaking software, Semnox has released their Parafait Analytics Mobile App, which allows any owners and managers to view metrics related to vales, footfall, ride trends, game trends, operations, and much more.


Using a visually stunning platform, the owner or manager has access to bar charts, pie charts, bars with trend lines, and vertical bars instead of text and numbers that can be impossible to follow on your mobile device.


CUSTOMER RECURRING MEMBERSHIPS


Semnox’s suite of products for FEC’s, Parks and F&B Segments, in its latest Falcon release has included the capability to sell recurring memberships – also known as subscriptions. This addition is aimed at providing an opportunity for business owners to acquire a safe zone of recurring income, and a push to relook at how they sell their products and increase their value proposition for their loyal customers.


For businesses where the income is based on footfall and customer retention, selling your product on subscription basis is a very wise decision that a business can take. As per the Subscription Economy Index (SEI) report, a well-acclaimed report which measures the growth in the volume of business for subscription-based products and services, the Subscription Economy has grown over 435% in 9 years. This is a clear indicator that customers are now more and more open to the use of subscription-based products, which has especially increased due to the ongoing pandemic situation around the globe.


For a venue’s subscription offer to be successful there are two key elements. One is the value the venue can give the customer; And the other is the ease in ability for the customer to confirm they want to continue. If that process gets cumbersome, it demotivates the customer and becomes an additional effort for the management to track and spend effort on. This is where systematic recurring billing solutions can help.


Semnox’s capability to sell products on subscription basis to its customers supports the following features:


  • One-time payments for the entire subscription cycle or payment at the beginning or subscription cycle.

  • Auto-renewals and manual renewals for the subscriptions.

  • Provision of free trial period at the beginning of the subscription and grace period for renewal of expired subscriptions.

  • Pause and resume subscriptions

  • Automatic reminders to customers for renewal

  • Detailed analytical reports to track the subscriptions

These features and automations give venue operators immense capabilities to run successful subscription offerings by reducing the manual efforts of tracking and reporting, and staying in touch with guests with easy reminders and offers.


“Introduction of Recurring Memberships as an offering is another step in our direction to make the customer experience better while providing venues with more options to expand their revenue streams. While all the venues understand the value of retaining their existing guests, they struggle to offer easy ways for the guests to continue. The recurring membership is a very powerful capability for the venues that will see a significant adoption from the guests as well. We are sure this will be a great value-add to businesses”, says Ashish KS, Group Client Manager, Semnox Solutions.


About Tixera: Tixera is the product from Semnox, specifically focused on Theme Parks, Water Parks and other outdoor attractions. It is the industry’s most comprehensive one-stop-solution focusing on innovation, for the complete venue management. It covers all facets of the park operations in one integrated system, from multi-channel sales, Access Control, OTAs, Cashless Solutions, RFID Lockers, Inventory Management, Food & Beverage Sales, Maintenance and much more!


For more information visit: Semnox

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